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Employees, Members & Guests
Getting Started
4
How does the coaching happen?
How do I find the right coach or journey?
Free chemistry sessions
How do I access my corporate coaching journey & select my coach?
Coaching Appointment
10
How do I book a coaching appointment?
How do I join a coaching call?
Do the appointment times show in my time zone?
How do I change my time zone?
Can I have the video call from my laptop?
View all 10
Coaching Journeys
7
Can I sample a journey for FREE?
How do I book a Coaching Journey appointment?
The Journey my company enrolled me in isn't showing in my Library
I am enrolled in a Journey, but it is asking me to pay for the appointment
Purchasing a Coaching Journey
View all 7
Payments & Billing
4
How can I pay for coaching or a Journey?
Journey payment plan
Refunds
Why do prices fluctuate?
Invite & Earn - Sterkla Dollars
2
Invite your friends and earn
What are Sterkla Dollars?
Ratings, Reviews & Company Feedback
4
Are my ratings anonymous?
How do I rate a Journey?
Why do coaches rate me?
Who will see the feedback I give? (Corporate Coaching Journey)
Post Comments
1
How do I delete a comment I have made on a post?
Settings
4
Editing my profile
Editing the coaches and categories you follow
How do I change my password?
How do I delete my account?
Messaging & Notifications
4
How do I message a coach?
Can I send image, videos and PDF's in a message?
Downloading images, videos and PDF's from a message
Notifications
Managing Abuse
2
How do I block a coach?
Reporting abusive content
Help Desk Software
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