Coaching Appointment

How do I book a coaching appointment?
You can book an appointment with a coach by tapping on the “Discover” button, as shown below… Then either tapping the “+” Add Appointment button under a...
Fri, 10 Jun, 2022 at 10:24 AM
How do I join a coaching call?
NB!! Remember that if you are registered as a coach and a member, always make sure you access the correct “Appointments” screen for that call. For example:...
Fri, 10 Jun, 2022 at 10:16 AM
Do the appointment times show in my time zone?
Yes, all times will reflect in your own time zone based on the time zone on your phone if you are using the mobile app, or on the time zone of your laptop i...
Tue, 8 Mar, 2022 at 8:37 AM
How do I change my time zone?
To change your time zone, first change the time zone on your phone, then log out of the app and be sure to fully close down the app, then re-open it, and lo...
Tue, 8 Mar, 2022 at 8:45 AM
Can I have the video call from my laptop?
Yes. You can go to www.sterkla.com and click Login/Register from the top menu bar or click https://app.sterkla.com –> then click Sign In –> enter your...
Mon, 14 Mar, 2022 at 7:54 PM
How do I reschedule a coaching appointment?
If you need to reschedule a booked appointment, you can simply cancel the appointment and re-book for another time. Tap on the “Discover” button… Tap o...
Fri, 10 Jun, 2022 at 10:01 AM
Can I cancel a coaching appointment?
When you book an appointment with a coach, they will receive an appointment request, if this appointment request is accepted by the coach, the booking is co...
Fri, 10 Jun, 2022 at 10:14 AM
Appointment cancellation terms
If you cancel your appointment more than 12 (twelve) hours prior to the start time, there will be no cancellation fee, or if it is a Journey appointment, yo...
Fri, 10 Jun, 2022 at 10:07 AM
Hiding the on-screen buttons during a video call
To hide the on-screen buttons and small video feed during a video call / screen share, simply tap / click anywhere on the screen once to hide them and again...
Wed, 23 Mar, 2022 at 12:31 PM
Rotating and zooming the screen during a video call
During a video call or screen share you can rotate your mobile phone to landscape mode to auto rotate the screen. To hide the on-screen buttons and small ...
Tue, 8 Mar, 2022 at 8:43 AM