You can book an appointment with a coach by tapping on the “Discover” button, as shown below… Then either tapping the “+” Add Appointment button under a...

If you are being taken to a payment screen when trying to book a Coaching Journey appointment, it is because you are trying to book from the coach's pro...

NB!! Remember that if you are registered as a coach and a member, always make sure you access the correct “Appointments” screen for that call. For example:...

Yes, all times will reflect in your own time zone based on the time zone on your phone if you are using the mobile app, or on the time zone of your laptop i...

If you need to reschedule a booked appointment, you can simply cancel the appointment and re-book for another time. Tap on the “Discover” button… Tap o...

When you book an appointment with a coach, they will receive an appointment request, if this appointment request is accepted by the coach, the booking is co...

We understand that technology isn’t always our friend, and at times something may occur that interferes with your coaching experience on Sterkla. If thi...

Yes. You can go to www.sterkla.com and click Login/Register from the top menu bar or click https://app.sterkla.com –> then click Sign In –> enter your...

If you cancel your appointment more than 12 (twelve) hours prior to the start time, there will be no cancellation fee, or if it is a Journey appointment, yo...

To change your time zone, first change the time zone on your phone, then log out of the app and be sure to fully close down the app, then re-open it, and lo...