To prevent abusive contact from a member, you can block choose to block them. To block a member, simply navigate to their profile then tap on the three dots in the top right hand corner of the screen…
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Then tap “Block”…
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You will then see the “Message” button change to “Unblock”. By blocking a member it will prevent them from messaging or booking appointments with you. At any stage you can unblock them, simply by tapping “Unblock”. When you block a member, they will not know they have been blocked by you, their messages will simply not deliver to you, and you will not show up on the platform to them.
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Please help us keep other coaches, by emailing [email protected] to report any abusive behaviour that could negatively effect others on the platform. We will then look into this and if deemed necessary, we will block them from the platform.